Cancellation & Refund Policy

1. Introduction

At Etisalar, we strive to provide the best services to our clients. This Cancellation & Refund Policy outlines the terms and conditions under which cancellations and refunds will be processed for the services we offer. By using our services, you agree to the terms and conditions stated in this policy.

2. Services Covered

Our services that are subject to this Cancellation & Refund Policy include:

• GitHub and LinkedIn Optimization Services

• Student Assistance for Studying in Germany

• Project Assignment Services for Students (including tasks related to projects from German companies)

3. Cancellation of Services

You may request to cancel the following services:

• GitHub/LinkedIn Optimization Services: Cancellation requests must be submitted before the optimization process has started. If the process has already begun, cancellation will not be possible.

• Project Assignment Services: You may cancel your participation in a project before being assigned tasks. Once tasks have been assigned, cancellations will not be accepted unless under exceptional circumstances (e.g., health or personal reasons).

• Student Assistance for Studying in Germany: You may cancel your request for assistance at any stage before your application process begins.

How to cancel:
To cancel any service, please contact us at contactus@etisalar.in with your request and provide any relevant details regarding the cancellation. We will respond to your cancellation request within [X] business days.

4. Refund Policy

Refunds are processed based on the following criteria:

GitHub/LinkedIn Optimization Services:

• If you request a refund before the optimization process begins, we will issue a full refund.

• If the optimization/Makeover process has already started, no refund will be issued.

Project Assignment Services:

• If you cancel your participation before tasks are assigned, you are eligible for a full refund.

• If tasks have already been assigned, no refund will be provided for any payments made, as the project work has already begun.

Student Assistance for Studying in Germany:

• If you cancel before any application or visa processes have started, you are eligible for a full refund.

• If the application or visa process has already started, no refund will be issued, as services have been rendered.

5. Exceptions

Refunds may be granted on a case-by-case basis if:

• Etisalar is unable to provide the agreed services.

• There are exceptional circumstances such as health emergencies or unavoidable personal situations. In these cases, documentation may be required.

6. Processing of Refunds

Refunds will be processed to the original payment method used for the transaction. The time taken for the refund to reflect in your account may vary depending on the payment provider or bank, but it typically takes 60 business days.

7. How to Request a Refund

To request a refund, please contact us at contactus@etisalar.in with the following information:

• Your name and email address

• A detailed reason for your refund request

• Any relevant documentation or information related to your request (e.g., cancellation confirmation, payment receipt, etc.)

Once your refund request is processed, we will notify you of the outcome within 10 business days.

8. Modifications to This Policy

Etisalar reserves the right to modify or update this Cancellation & Refund Policy at any time. Any changes will be posted on this page, and we will update the "Last Updated" date at the top of the page. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns regarding this Cancellation & Refund Policy, or if you need assistance with a cancellation or refund request, please contact us at:

Etisalar
Email: contactus@etisalar.in
Website: Etisalar.in